Frequently Asked Questions

Get your furnace and your air conditioner checked once a year by a HVAC specialist and change your filters regularly. Changing your filters monthly can eliminate many of the most common problems and can significantly reduce the likelihood of a serious breakdown. Plus, a clean system saves significant dollars in energy and maintenance costs over the life of the system.

How long do HVAC systems last?

If you perform regular preventative maintenance and service, industry averages suggest that an air conditioner should last 12-15 years and a Natural Gas furnace could last as many as 20-25 years.

Why should I replace my existing heating or air conditioning system?

Consider replacing your air conditioning or heating system if it is old, inefficient or in need of repair. Today’s systems are as much as 60% more efficient than those systems manufactured just ten years ago. Wear and tear on a system can also reduce efficiency. If you are faced with an expensive repair, replacing your system may be more economical than paying to replace an expensive component. Always consult an experienced, certified HVAC specialist before deciding.

When replacing the outdoor unit, should I replace the indoor unit too?

Most likely, yes. Here are three reasons why.

1. Matched systems: All outdoor air conditioner and heat pump units are specifically designed to work with matched indoor units for optimum efficiency and performance.
2.Efficiency ratings: The efficiency ratings on air conditioners and heat pumps are based on their performance as matched systems. If you only change one, the efficiency rating will not be correct, and you will not receive all the benefits of the new unit.
3.Equipment age: If your outdoor unit is old and needs replacing, most likely your indoor unit is the same age and should be replaced, as well.

It’s been years since I shopped for a new heating and cooling system. What changes in technology and equipment do I need to know about?

If you’re deciding on a new system and have not kept up with advances in the industry, you will be amazed at the number of choices that you will have. Today’s comfort systems offer a surprising number of options and combinations – from individual heaters and air conditioners to integrated or “hybrid” systems. Systems can vary widely in terms of energy efficiency. The ability of systems to monitor conditions and adjust automatically has increased dramatically. And a wider variety of air quality add-ons are available more than ever before.

These changes make the replacement decision more complex than ever, so you can see how important it is to find a HVAC company that will work with you to develop a system for your situation and budget.

What should I look for when choosing a new furnace, heat pump or air conditioning unit?

Here are some general rules of thumb when you are ready to replace your existing equipment:

Choose a manufacturer that has a good reputation for quality and durability.
Choose a model with a high efficiency rating to bring you better comfort and lower your seasonal energy bill.
Choose the correct equipment size and system. A contractor can help you decide what is right for your home.
Don’t buy a unit just because it is on sale and seems like a great deal at the time; do some research on the product or ask the installation representative for more product information.
Look for a reputable contractor. Make sure the contractor you select is licensed, bonded and insured.

How do I choose a contractor?

It is very important that your heating and air conditioning contractor has an exceptional reputation with good references and that they make you feel comfortable when they enter your home. Make sure you choose a company that is licensed and insured and that their technicians are certified and well trained.

What is the life expectancy of my equipment?

Most equipment has a life expectancy of 15 years or less. As your system gets older, its efficiency decreases considerably. You will notice repairs are required more often and it may even get noisier. You should check with your heating and air conditioning contractor for a free assessment of your current system if you have any concerns.

How can I reduce energy costs?

· Keep your heating and air conditioning system regularly maintained so it is running at peak efficiency.

· Caulk and weatherstrip around windows, doors and other areas in your home where there may be air leaks.

· Make sure your attic is properly insulated and ventilated.

· Keep your vents clear. When vents are blocked by furniture or rugs, it prevents air from circulating properly.

· Clean or replace air filters in your forced air system every month.

· Lower the temperature on your water heater. Reducing the temperature to 115-120 degrees reduces power without a noticeable difference.

· Keep fireplace dampers closed when not in use.

In the Winter

Use a programmable thermostat. By lowering the temperature in your home just a few degrees, you can save up to 3% on your heating bills. Open curtains and shades during the day. Direct sunlight lightens the load on your heating system.

In the Summer

Set your programmable thermostat at a higher temperature when you are away from home. Keep curtains and shades closed during the day to reduce the radiant heat of the sun.

Should I have my air ducts cleaned?

Yes. Dirt, pollen, mold, mildew, pet hair and bacteria can accumulate in your air ducts. These contaminants not only make you sick and increase your utility bills, but they can reduce the lifespan of your equipment if they are not properly removed from your ductwork.

How can I reduce allergens in my home?

A high efficiency air cleaner can eliminate viruses, mold spores, dust particles, pollen, bacteria, and pet dander from the air. These contaminants circulate throughout your home spreading disease and triggering allergic or asthmatic reactions if not removed. With an electronic air cleaner, the air inside your house will become cleaner, making your family healthier and your home more comfortable.

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